This value should correspond to one of the sub keys. In the IM Providers key, you'll see a value called DefaultIMApp. The Registry key which stores which IM client can integrate with Outlook is:īelow this key, you'll find several sub keys which represent the IM clients that you have installed on your system (and registered themselves as such).
Sadly, this is not the case, except for Teams, but you can still set it directly via the Registry. It would have been nice if there was an easy way to select your IM client for Outlook straight from within Outlook or the IM client itself. When you install Teams, it (currently) doesn’t set itself as the default IM client. Similarly, when you are using Skype for Business and then also install Skype or Jabber afterwards, it will set Skype or Jabber as the default. When you are using Skype or Jabber and then install an Office edition that includes Skype for Business, Skype for Business is set as the default IM client in Windows. This means that you can see people's Skype, Teams or Jabber availability, reply to an email via an IM or directly start a call or chat all from within Outlook. When I log on with Skype for Business at home, I found out that it now integrates with Outlook instead.ĭo I need the Home or Personal edition of Office 2016 for integration with Skype or can I somehow set which IM client should integrate with Outlook?īoth Skype and Skype for Business (previously known as Lync), Microsoft Teams as well as Cisco Jabber can integrate with the IM functionality available in Outlook. I recently upgraded my home computer to Office 2016 via our company’s Office 365 licensing and now Skype no longer integrates with Outlook 2016.
At work, we use Skype for Business and there Outlook integrates with Skype for Business. I personally use Skype as my default IM client and that also integrated with Outlook at home.
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